Terms & Conditions
1. Informações Gerais
1.1 Introduction
Welcome to our ceramics website. By accessing and using this website, you agree to comply with these Terms and Conditions of Use. If you do not agree with any part of these terms, we ask that you do not use the website. We recommend that you carefully read the terms before making any purchase or interacting with the site.
1.2 Intellectual Property
The content of the website, including images, text, logos, designs and other materials, is the exclusive property of the company and is protected by copyright and intellectual property laws. Unauthorized reproduction, distribution or use of any content is strictly prohibited and may result in legal action.
1.3 Changes to Terms and Conditions
We reserve the right to change or update these Terms and Conditions at any time without prior notice. We recommend that you regularly check this page to stay informed of possible changes.
2. Products and Business Operations
2.1 Products and Availability
The products available are manufactured manually, so they may present slight variations in color, shape or size, resulting from the artisanal process. The availability of products may be subject to change without prior notice. We reserve the right to limit the quantity of products available for sale.
2.2 Prices and Payments
All prices are quoted in [local currency] and include applicable taxes.Payment can be made via [specify accepted methods such as credit cards, PayPal, etc.].
We reserve the right to correct any errors in prices or information published, including after an order has been completed.
2.3 Shipping and Delivery
Shipping times vary depending on the destination and the chosen shipping method. We will inform the customer of the estimated delivery time during the purchase process.
We are not responsible for delays caused by shipping services, customs or other factors beyond our control.
2.4 Rules for Sending Abroad
The customer is responsible for ensuring that the products purchased can be imported into the destination country. Any additional costs, including customs fees, import taxes or other local fees, are the sole responsibility of the customer.
Ceramics are carefully packaged to mitigate the risk of damage during transport, however, we are not responsible for damage caused by third parties during delivery.
3. Policies and Contacts
3.1 Return Policy
We accept returns within 14 days of receiving the product, as long as it is in perfect condition, without any signs of use or damage.
Return shipping costs are the customer's responsibility, except in cases where the product has a proven defect.
3.2 Limitation of Liability
We are not responsible for any direct, indirect, incidental or consequential damages resulting from the use of the website or the purchase of our products, except as required by law.
3.3 Contacts
If you have any questions, queries or need assistance, please contact us at:
Email: [insert email address]
Phone: [insert phone number]
Last updated: [insert date]